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| Homisco Voicemail Plus |
| Staying competitive in today’s hotel market means a lot of things, but having satisfied guests tops the list. Today’s business traveler expects superior service and a host of amenities.
High on the list of expectations is reliable, high-quality telephone mail. Our Hotel Voice Mail System (HVMS) gives your property the ability to offer superior automated voice mail to each of your guests.
Click here for more... |
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| Call Analyzer |
| Homisco is proud to introduce its new Call Analyzer network-based call-accounting
system. The Call Analyzer is a stand-alone call-accounting system which allows administrative
users remote access to their call data from any Windows-based computer on their network. The
information is accessed using our user-friendly point-and-click interface. With just a few simple
clicks you can run reports, view them, print them to any printer on your network, save them for
future use and distribute to appropriate department heads as necessary.
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| Call Accounting |
Homisco, Inc. provides a variety of call accounting systems and configurations dedicated to meet your management needs. Our core product is the premise based TCS700.
Call accounting collects call record information generated by your PBX. A call record contains the information about which extension made the call, at what time, where to, for how long, and at what cost.
The call is priced and retained on the hard drive either on site or remotely.
Click here for more on the original TCS-700
Click here for more on the NEW Web-Enhanced TCS-700WE
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| ASP Call Manager |
| Our Voice Network Management application, code named The Manager ASP is, itself a call accounting package with a distinct difference.
The Manager ASP provides automatic email alerts to facilitate easy identification of a myriad of potential management problems.
The data is(collected at the PBX and sent to our servers in Melrose, MA, where it is processed for retransmission and stored for short-term backup.
Call accounting collects call record information generated by your PBX. A call record contains the information about which extension made the call,
at what time, where to, for how long, and at what cost. The call is priced and retained on the hard drive either on the customer's site or remotely
on our servers, as in the case of the Manager ASP. The collected data is accessible for reporting and printing.
Click here for more... |
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| Fluency Call Center |
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The Fluency Communications SuiteTM (FluencyTM) is a comprehensive suite of call center software capabilities designed to provide telephony and web-based communication applications for sales and service environments.
Fluency’s application environment supports the development and deployment of standard and customized applications and reporting capabilities such as: |
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- Auto Attendant
- Automated Call Distribution
- Automated Messaging
- Call Recording
- Online monitoring
- Interactive Voice Response
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- Integrated Voice Mail Messaging and Queuing
- Attended Outbound Dialing
- Web Call-Back
- Call transaction reporting
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