Homisco Global Communications Solutions

Contact Q is a powerful Open Source, Linux based Contact Center that will provide Powerful IVR for self service applications, ACD/Contact center, extensive live agent and supervisory displays as well as detailed and customizable management reporting.

Call Center Solutions for your Enterprise or SMB.

ContactQ has all of the experience of Braxtel Communications' many years in delivering Enterprise and SMB Contact Center solutions at the heart of its feature set. Of course, it also has the major advantage of a much lower cost of acquisition and ownership through the usage of Open Source technologies.

ContactQ Downloads:

ContactQ Datasheet (pdf)

ContactQ System Guide (pdf)

Key features of ContactQ

• Intelligent administration interface requires no Operating System knowledge
• Open Source core code base builds to GNU / Linux distributions (unsupported)
• SIP Gateway
• 6 ACD call routing modes
• Skills / priority based routing with 999 skill levels
• IVR engine fully scriptable using SMXML
• Integrated IVR application graphical editor programming tool
• Real time reporting / dashboards
• Supports 100 Queues, 500 agents / supervisors